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Frequently Asked Questions

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This is a general catch-all for customers to review information about how to use Support or the Zendesk Support System.

  • CloudBees Accelerator Maintenance End-of-Life (EOL) schedule
  • Zendesk and Sharefile Security Compliance
  • ElectricCommander/ElectricFlow Maintenance End-of-Life (EOL) schedule
  • How to connect to my Sharefile FTP Account using an FTP client?
  • Things to include when creating a new ticket