General
Announcements
- ★ Summary of June 2018 Releases
- ★ Summary of May 2018 Releases
- Summary of February, March and April 2018 Releases
- Summary of January 2018 Releases
- Summary of December 2017 Releases
- Summary of November 2017 Releases
FAQs
- ★ What is a support-bundle and how to create one
- CloudBees Jenkins Platform 2.x version naming
- CloudBees Jenkins Platform 3rd Party License Dependencies
- FAQ on payment options - credit card, PayPal and yearly agreement
- How can I cancel my CloudBees account?
- How can I check the Jenkins I'm running is aligned with the installed rpm package
Policies
- ★ CloudBees Plugin Support Policies
- ★ Support Lifecycle and Update Policies for CloudBees Jenkins Enterprise
- ★ Support Policy for CloudBees DevOptics
- ★ Support Policy for CloudBees Jenkins Team
- ★ Supported Platforms for CloudBees Jenkins Team
- ★ Supported Product Versions and Release End of Life
Best Practices
- Java compatibility, Apache Maven and Jenkins Best Practices
- Best Practices for managing Maven configurations in Jenkins
- Concurrent Humongous Allocations
- Best Practices for Jenkins Updates, Patches and Maintenance
- Remoting Best Practices
- How to provide large files to the support?
Training
Investigation
Required Data
- Required Data Build Agent Provisioning Issue with Palace
- Required Data: Training
- Required Data: Subversion Plugin
- Required Data: Kubernetes Cloud
- Required Data: An issue with a Build of a Job
- Required Data: Cloud Agents
Troubleshooting Guides
- CloudBees Deployer Plugin EOL
- SonarQube plugin UnknownHostException
- Email Extension Plugin TEST_COUNTS macro returns blank
- The cloudbees-support plugin not active on enterprise instance
- Beekeeper is not available
- Troubleshooting slow builds
Use Cases
CloudBees Core for Modern Cloud Platforms
- Autoscaling issue when provisioning Masters in Multi AZ Environment
- CloudBees Kubernetes recommendations for Docker CVE-2019-5736
- CloudBees recommendations for Kubernetes CVE-2018-1002105
- Configure CloudBees Core with Google's Cloud Identity Secure LDAP
- Core upgrade to 2.138.3.1 breaks backups when triggered by a cluster operation
- Deploy Self Signed Certificates in Masters and Agents
CloudBees Jenkins Enterprise
- Deploy Elasticsearch on dedicated workers
- How to set-up a Multi AZ environment in an existing CloudBees Core v1 environment
- GC Log file not found
- CloudBees Mesos recommendations for Docker CVE-2019-5736
- Upgrade and Workers operations fail if Elasticsearch is disabled
- AWS workers show banned volumes
Client and Managed Masters
- Preventing builds from getting triggered when creating a new multibranch Pipeline or Organization Folder
- Why are we getting Detected unsupported subitem?
- Why is Jenkins throwing Bad Message 413?
- Team or Managed Masters shows Unlock Jenkins or Registration screen on first startup
- Why do Beekeeper not offer simplified upgrades ?
- How to merge two GitHub Organization Projects
Operations Center
- I am unable to create a Team Master with BlueOcean
- Operations Center does not start after uninstalling Analytics
- Master is not able to connect Operations Center due to java.lang.SecurityException: Rejected: java.security.cert.Certificate
- How to run shell scripts in a cluster-operation
- Alert - Operations Center could not issue sub-licenses for the Client Masters
- How to get Elasticsearch data through API?
DevOptics Deliver
Jenkins X
DEV@cloud
- Bitbucket Cloud deprecating TLSv1 and TLSv1.1
- How to backup my DEV@cloud instance to prepare for the service end-of-life
- DEV@cloud End of Life
- GitHub disabling access to SSH using weak cryptographic ciphers
- How do I choose build agents template in DEV@cloud?
- Migrating from On-Premise Executors to standard agents