General
Announcements
- ★ Summary of July, August & Sept 2017 Rolling Releases
- Summary of July 2017 Rolling Releases
- Usability and Stability Enhancements in CloudBees Jenkins Platform 2.19.3.1
- New in-product, upgrade notifications with CloudBees Jenkins Platform 2.32.1.1
- User friendly pipelines in CloudBees Jenkins Platform 2.32.2.6
- Pipeline Suite Upgrades in CJP 2.32.3.1
FAQs
- ★ What is a support-bundle and how to create one
- CloudBees Jenkins Platform 2.x version naming
- CloudBees Jenkins Platform 3rd Party License Dependencies
- FAQ on payment options - credit card, PayPal and yearly agreement
- How can I cancel my CloudBees account?
- How can I modify CloudBees account details?
Policies
- ★ CloudBees Plugin Support Policies
- ★ Support levels and target response times
- ★ Support Lifecycle and Update Policies for CloudBees Jenkins Enterprise
- ★ Support Lifecycle and Update Policies for the CloudBees Jenkins Platform
- ★ Support Policy for CloudBees Jenkins Team
- ★ Supported Platforms for CloudBees Jenkins Team
CloudBees Solutions Help
Best Practices
Required Data
- Required Data: Upgrade a Jenkins Instance
- Required Data: Crash On Windows
- Required Data: SSH dedicated agents
- Required Data: High CPU On Windows
- Required Data: Hang Issue On Windows
- Required Data: Crash On Linux
Troubleshooting Guides
- How to Troubleshoot and Address Jenkins Startup Performances
- ElasticSearch troubleshooting guide
- Having CJOC-CM/CJOC-agents JNLP communication issues
- Network Diagnostic Tool
- Jenkins instance presents slowness
- dedicated JNLP agents formerly slaves get disconnected
CloudBees Jenkins Enterprise
- Setting up a Docker private registry for the images of Operation Center and Managed Master
- CloudBees Jenkins Advisor Sign Up Troubleshooting Guide
- CloudBees Jenkins Advisor Troubleshooting Guide
- How to extend the size of a worker
- CJE operations fail with authorization error
- How to run Agents with a fixed uid/user?
Client and Managed Masters
- Manual Installation of JDK Required Due To Oracle's New Website
- How does Audit Trail plugin work?
- How to validate the transformer of a job template using the Script Console?
- How to migrate all jobs based on one template to another one using Script Console?
- Windows JNLP Agents try to reconnect periodically
- How to Create Permanent Agents with Docker
Operations Center
- Inject configuration files across Masters - Limitations and Workarounds
- Why our UC does not work with a https client master?
- Set-up SSL on a CJP environment with a self-sign SSL certificate
- Managing snapshots of your Elasticsearch indices?
- How to add Java arguments to CJE Operations Center?
- Store or Promote plugins with Dependencies in Custom Update Centers
DEV@cloud
- Migrating from On-Premise Executors to standard agents
- Why are hyperlinks for successful Build Pipeline jobs broken?
- Your total DEV@Cloud disk usage is over your subscription's quota
- Why we evaluate plugins before install them
- Can we use the DEV@Cloud build tools addons in on-premises Jenkins
- Using an SSH agent to authenticate SSH connections