General
Announcements
- ★ Summary of June 2018 Releases
- ★ Summary of May 2018 Releases
- DEV@cloud End of Life
- Summary of February, March and April 2018 Releases
- Summary of January 2018 Releases
- Summary of December 2017 Releases
FAQs
- ★ What is a support-bundle and how to create one
- CloudBees Jenkins Platform 2.x version naming
- CloudBees Jenkins Platform 3rd Party License Dependencies
- FAQ on payment options - credit card, PayPal and yearly agreement
- How can I cancel my CloudBees account?
- How can I modify CloudBees account details?
Policies
- ★ CloudBees Plugin Support Policies
- ★ Support levels and target response times
- ★ Support Lifecycle and Update Policies for CloudBees Jenkins Enterprise
- ★ Support Lifecycle and Update Policies for the CloudBees Jenkins Platform
- ★ Support Policy for CloudBees DevOptics
- ★ Support Policy for CloudBees Jenkins Team
Best Practices
- Concurrent Humongous Allocations
- Best Practices for Jenkins Updates, Patches and Maintenance
- Remoting Best Practices
- How to provide large files to the support?
- SCM Best Practices
- CloudBees Jenkins platform (CJP) JNLP connectivity Best Practices
Training
Investigation
Required Data
- Required Data: Subversion Plugin
- Required Data: Kubernetes Cloud
- Required Data: An issue with a Build of a Job
- Required Data: Cloud Agents
- Required Data: RBAC issues
- Required Data: Pipeline Job Hangs
Troubleshooting Guides
- How to troubleshoot 'no space left on device' errors in Linux
- Update Center information is not updated, which makes the available plugin updates not to be listed properly
- What Plugin is providing this class?
- How to troubleshoot HA issues on CloudBees Jenkins
- I have a stuck pipeline and I can not stop it
- My AD/LDAP group is not found after adding it to a RBAC group
Use Cases
CloudBees Jenkins Enterprise
- Recycling CJE 1 Anywhere servers
- On which Operating System versions does CloudBees Jenkins Enterprise/CloudBees Core for Modern Cloud Platforms work
- Strategy for Rolling OS Upgrades (Live)
- Strategy for Rolling OS Upgrades
- The JavaMelody/monitoring plugin is not showing any graphs
- How to change timezone on a CJE Managed Master
Client and Managed Masters
- How can I turn on HTML display of Jenkins job descriptions for a single master?
- Is it possible to change the password to the credentials used while authenticating using the manual mode in the TFVC section of a job?
- How can I configure a job to run a Rundeck job with a custom user?
- After a failover in my HA instance, jobs using TFS fail
- Why does the credentials dropdown take a lot of time to load?
- Config File Provider 3.0 introduces regressions
Operations Center
- Operation Center Plugins are stuck to version 2.7.0.0 after an upgrade of the Operation Center from 2.7.21.1 to 2.121.1.2 with CAP enabled
- Missing data on Operations Center Analytics
- Retrieve the CJP and Jenkins URI of an Item
- Inject configuration files across Masters - Limitations and Workarounds
- Why our UC does not work with a HTTPS Client Master?
- Set-up SSL on a CJP environment with a self-sign SSL certificate
DevOptics Deliver
DEV@cloud
- Github disabling access to SSH using weak cryptographic ciphers
- How do I choose build agents template in DEV@cloud?
- Migrating from On-Premise Executors to standard agents
- Why are hyperlinks for successful Build Pipeline jobs broken?
- Your total DEV@Cloud disk usage is over your subscription's quota
- Why we evaluate plugins before install them