CloudBees Platform Help
Troubleshooting Guides
- ElasticSearch troubleshooting guide
- Having CJOC-CM/CJOC-agents JNLP communication issues
- Network Diagnostic Tool
- Jenkins instance presents slowness
- dedicated JNLP agents formerly slaves get disconnected
- dedicated SSH agents formerly slaves get disconnected
Private Saas Edition
- How to upgrade CJE
- How to configure last CloudBees Jenkins docker images manually without upgrade
- How to change the instance type of controller on CJE-AWS
- How to obtains logs from Worker/Controller manually
- How to manually obtain logs of a tenant
- cluster-init operation fails starting CJOC at /var/jenkins_home/secrets/initialAdminPassword: No such file or directory
CloudBees Jenkins Enterprise
- How do I set discard old builds for a Multi Branch Pipeline Job
- How do I setup OKTA as Identity Provider in Jenkins
- Unable to install deb package in Ubuntu 14.04
- Create a Matrix-like flow with Pipeline
- How do I analyse a HAR file for Blue Ocean
- SAML - Authentication issue instant is too old or in the future
Operations Center
- CJOC doesn't propagate RBAC roles and groups to masters
- How to configure a shared agent against a TLS end-point with a self-sign certificate
- How to upgrade Jenkins war in Client Masters using a Cluster Operation
- New agents are not being provisioned for my jobs in the queue when I have agents that are suspended
- Why do I receive lots of Found Invalid Crumb warnings in the logs?
- Why is there Failed Signature Check when using update server?
DEV@cloud
- Migrating from On-Premise Executors to standard agents
- How do I re-attach a Master to Operations Center when I cannot logon to the master?
- Why are hyperlinks for successful Build Pipeline jobs broken?
- Your total DEV@Cloud disk usage is over your subscription's quota
- Why we evaluate plugins before install them
- Can we use the DEV@Cloud build tools addons in on-premises Jenkins
General
Announcements
FAQs
- ★ What is a support-bundle and how to create one
- Upgrade Guide for Feb 1st 2017 Security Release
- CloudBees Jenkins Platform 2.x version naming
- Why are core upgrades not shown in CJP 2.7.19.1 and 2.7.19.0.1?
- How to provide a network dump
- What plugins are upgraded when I upgrade an instance from CJP 2.x to a newer 2.x version?
Policies
- ★ Support Lifecycle and Update Policies for CloudBees Jenkins Enterprise
- ★ Supported Platforms for CloudBees Jenkins Team
- ★ CloudBees Plugin Support Policies
- ★ Support Policy for CloudBees Jenkins Team
- ★ Support Lifecycle and Update Policies for the CloudBees Jenkins Platform
- ★ Support levels and target response times