General
Announcements
- ★ Summary of July 2017 Rolling Releases
- Usability and Stability Enhancements in CloudBees Jenkins Platform 2.19.3.1
- New in-product, upgrade notifications with CloudBees Jenkins Platform 2.32.1.1
- User friendly pipelines in CloudBees Jenkins Platform 2.32.2.6
- Pipeline Suite Upgrades in CJP 2.32.3.1
- Summary of the June 2017 Rolling Release
FAQs
- ★ What is a support-bundle and how to create one
- CloudBees Jenkins Platform 2.x version naming
- CloudBees Jenkins Platform 3rd Party License Dependencies
- FAQ on payment options - credit card, PayPal and yearly agreement
- How can I cancel my CloudBees account?
- How can I modify CloudBees account details?
Policies
- ★ CloudBees Plugin Support Policies
- ★ Support levels and target response times
- ★ Support Lifecycle and Update Policies for CloudBees Jenkins Enterprise
- ★ Support Lifecycle and Update Policies for the CloudBees Jenkins Platform
- ★ Support Policy for CloudBees Jenkins Team
- ★ Supported Platforms for CloudBees Jenkins Team
CloudBees Solutions Help
Best Practices
Required Data
- Required Data: Crash On Windows
- Required Data: SSH dedicated agents
- Required Data: High CPU On Windows
- Required Data: Hang Issue On Windows
- Required Data: Crash On Linux
- Required Data: OC-CM communication issues
Troubleshooting Guides
- How to Troubleshoot and Address Jenkins Startup Performances
- ElasticSearch troubleshooting guide
- Having CJOC-CM/CJOC-agents JNLP communication issues
- Network Diagnostic Tool
- Jenkins instance presents slowness
- dedicated JNLP agents formerly slaves get disconnected
CloudBees Jenkins Enterprise
- Setting up a Docker private registry for the images of Operation Center and Managed Master
- CloudBees Jenkins Advisor Sign Up Troubleshooting Guide
- CloudBees Jenkins Advisor Troubleshooting Guide
- How to extend the size of a worker
- CJE operations fail with authorization error
- How to run Agents with a fixed uid/user?
Client and Managed Masters
- CloudBees Secure Copy Plugin causes performance issues
- Jenkins hangs due to Groovy "ClassInfo" deadlock
- 'Cannot contact <agent>' messages in the Console Output of Pipeline builds
- Get the Cloud name of an agent provisoned by the (Yet Another) Docker plugin
- Jenkins Hangs on Workspaces Cleanup
- Jenkins Performance Issue Due to External Resource
Operations Center
- Set-up SSL on a CJP environment with a self-sign SSL certificate
- Managing snapshots of your Elasticsearch indices?
- How to add Java arguments to CJE Operations Center?
- Store or Promote plugins with Dependencies in Custom Update Centers
- Bulk Promote Plugins to Latest in Custom Update Centers
- CJOC doesn't propagate RBAC roles and groups to masters
DEV@cloud
- Migrating from On-Premise Executors to standard agents
- Why are hyperlinks for successful Build Pipeline jobs broken?
- Your total DEV@Cloud disk usage is over your subscription's quota
- Why we evaluate plugins before install them
- Can we use the DEV@Cloud build tools addons in on-premises Jenkins
- Using an SSH agent to authenticate SSH connections