General

Announcements

• Summary of June 2018 Releases
• Summary of May 2018 Releases
• Summary of February, March and April 2018 Releases
• Summary of January 2018 Releases
• Summary of December 2017 Releases
• Summary of November 2017 Releases
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FAQs

• ★ How can I modify CloudBees account details?
• ★ How to add a user to a CloudBees account?
• ★ How to get a support bundle when Jenkins will not start?
• ★ How to send a file that is too large for zendesk?
• ★ Using cbsupport CLI to collect the requested data
• ★ What information do I supply when opening a case?
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Policies

• ★ CloudBees Plugin Support Policies
• ★ Support Lifecycle and Update Policies for CloudBees Jenkins Enterprise
• ★ Support Policy for CloudBees DevOptics
• ★ Support Policy for CloudBees Jenkins Team
• ★ Supported Platforms for CloudBees Jenkins Team
• ★ Supported Product Versions and Release End of Life
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Best Practices

• ★ Java compatibility, Apache Maven and Jenkins Best Practices
• ★ CloudBees Core Performance Best Practices for Linux
• ★ Prepare Jenkins for Support
• Monitoring Best Practices
• Best Practices for managing Maven configurations in Jenkins
• Concurrent Humongous Allocations
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Training

• How to register and prepare for Jenkins Certification exams
• Vagrant does not do anything with Training Labs on Windows 7
• Where Can I Find My Invoice For a Training Course?