• Documentation
  • Support
  • Community
  • Training
  • Plugins
Sign in Sign up
    1. CloudBees Support
    2. General
  • My activities
  • Submit a Request
  • Submit a Request
  • Submit a Request
  • Schedule an Appointment
  • FAQ
  • Announcements
  • Announcements
  • Support Policies

Get started fast with easy video tutorials.

Find helpful explanations with Knowledge Base

Submit a Request

Ask Questions. Get answers from the community

Look at the documentation for completing key tasks

Schedule an Appointment

Find helpful explanations with Knowledge Base

Ask Questions. Get answers from the community

Look at the documentation for completing key tasks

Schedule an Appointment

Find helpful explanations with Knowledge Base

Submit a Request

Ask Questions. Get answers from the community

Look at the documentation for completing key tasks

Schedule an Appointment

Find helpful explanations with Knowledge Base

Submit a Request

Ask Questions. Get answers from the community

Look at the documentation for completing key tasks

Schedule an Appointment

Get started fast with easy video tutorials.

Find helpful explanations in the Knowledge Base.

Submit a Request

Ask questions. Get answers from the Community.

Look at the documentation for completing key tasks

Schedule an Appointment

Find helpful explanations in the Knowledge Base.

Ask questions. Get answers from the Community.

Look at the documentation for completing key tasks

Schedule an Appointment

Find helpful explanations in the Knowledge Base.

Submit a Request

Ask questions. Get answers from the Community.

Look at the documentation for completing key tasks

Schedule an Appointment

Find helpful explanations in the Knowledge Base.

Submit a Request

Ask questions. Get answers from the Community.

Look at the documentation for completing key tasks

Schedule an Appointment

Find helpful explanations in the Knowledge Base.

Submit a Request

Ask questions. Get answers from the Community.

Look at the documentation for completing key tasks

Schedule an Appointment

Find helpful explanations in the Knowledge Base.

Submit a Request

Ask questions. Get answers from the Community.

Look at the documentation for completing key tasks

Schedule an Appointment

General

Announcements

  • Electric Cloud Maintenance End-of-Life Schedules
  • FAQ: ELECTRICCOMMANDER to ELECTRICFLOW NAME CHANGE
  • Newly Designed Electric Cloud Help Center
  • ElectricCommander Training - March 2015
  • Changes to Electric Cloud's Zendesk Community
  • Electric Cloud Holiday Schedule 2013/2014
    • See all 15 articles

Frequently Asked Questions

  • CloudBees Accelerator Maintenance End-of-Life (EOL) schedule
  • Zendesk and Sharefile Security Compliance
  • ElectricCommander/ElectricFlow Maintenance End-of-Life (EOL) schedule
  • How to connect to my Sharefile FTP Account using an FTP client?
  • Javascript Changes to be aware of in Commander v4.2
  • Things to include when creating a new ticket
    • See all 10 articles

FAQs

  • ★ How can I modify CloudBees account details?
  • ★ How to add a user to a CloudBees account?
  • ★ How to get a support bundle when Jenkins will not start?
  • ★ How to send a file that is too large for zendesk?
  • ★ What information do I supply when opening a case?
  • ★ What is a support-bundle and how to create one
    • See all 18 articles

Policies

  • ★ CloudBees plugin support policies
  • ★ CloudBees plugin support policies
  • ★ Support Lifecycle and Update Policies for CloudBees Jenkins Enterprise
  • ★ Supported Product Versions and Release End of Life
  • Azure Marketplace
  • Categories of Issues
    • See all 12 articles