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  • Find helpful explanations in the Knowledge Base.
  • Submit a Request
  • Ask questions. Get answers from the Community.
    • Look at the documentation for completing key tasks
  • Look at the documentation for completing key tasks
  • Find helpful explanations in the Knowledge Base.
  • Ask questions. Get answers from the Community.
  • Look at the documentation for completing key tasks
  • Submit a Request
  • Find helpful explanations in the Knowledge Base.
  • Ask questions. Get answers from the Community.
  • Schedule an Appointment
  • Look at the documentation for completing key tasks
  • Find helpful explanations in the Knowledge Base.
  • Ask questions. Get answers from the Community.
  • Get started fast with easy video tutorials.
  • Find helpful explanations in the Knowledge Base.
  • Submit a Request
  • Ask questions. Get answers from the Community.
  • Look at the documentation for completing key tasks
  • Look at the documentation for completing key tasks
  • Find helpful explanations in the Knowledge Base.
  • Ask questions. Get answers from the Community.
  • Look at the documentation for completing key tasks
  • Submit a Request
  • Find helpful explanations in the Knowledge Base.
  • Ask questions. Get answers from the Community.
  • Schedule an Appointment
  • Look at the documentation for completing key tasks
  • Submit a Request
  • Find helpful explanations in the Knowledge Base.
  • Ask questions. Get answers from the Community.
  • Schedule an Appointment
  • Look at the documentation for completing key tasks
  • Submit a Request
  • Find helpful explanations in the Knowledge Base.
  • Ask questions. Get answers from the Community.
  • Schedule an Appointment
  • Look at the documentation for completing key tasks
  • Submit a Request
  • Find helpful explanations in the Knowledge Base.
  • Ask questions. Get answers from the Community.
  • Schedule an Appointment

General

Announcements

  • Electric Cloud Maintenance End-of-Life Schedules
  • FAQ: ELECTRICCOMMANDER to ELECTRICFLOW NAME CHANGE
  • Newly Designed Electric Cloud Help Center
  • ElectricCommander Training - March 2015
  • Changes to Electric Cloud's Zendesk Community
  • Electric Cloud Holiday Schedule 2013/2014
    • See all 15 articles

Frequently Asked Questions

  • ElectricAccelerator Maintenance End-of-Life (EOL) schedule
  • Zendesk and Sharefile Security Compliance
  • ElectricCommander/ElectricFlow Maintenance End-of-Life (EOL) schedule
  • How to connect to my Sharefile FTP Account using an FTP client?
  • Javascript Changes to be aware of in Commander v4.2
  • Things to include when creating a new ticket
    • See all 10 articles

FAQs

  • ★ How can I modify CloudBees account details?
  • ★ How to add a user to a CloudBees account?
  • ★ How to get a support bundle when Jenkins will not start?
  • ★ How to send a file that is too large for zendesk?
  • ★ What information do I supply when opening a case?
  • ★ What is a support-bundle and how to create one
    • See all 17 articles

Policies

  • ★ CloudBees plugin support policies
  • ★ CloudBees plugin support policies
  • ★ Support Lifecycle and Update Policies for CloudBees Jenkins Enterprise
  • ★ Supported Product Versions and Release End of Life
  • Azure Marketplace
  • Categories of Issues
    • See all 12 articles