Issue

• A warning pops up with the following message:
  WARNING: [Support Bundle] GC Logging apparently configured, but file '/var/log/jenkins/gc.log' not found

Environment

• CloudBees CI (CloudBees Core)
• CloudBees CI (CloudBees Core) on modern cloud platforms - Managed controller
• CloudBees CI (CloudBees Core) on modern cloud platforms - Operations Center
• CloudBees CI (CloudBees Core) on traditional platforms - Client controller
• CloudBees CI (CloudBees Core) on traditional platforms - Operations Center
• CloudBees Jenkins Enterprise
• CloudBees Jenkins Enterprise - Managed controller
• CloudBees Jenkins Enterprise - Operations Center
• CloudBees Jenkins Platform - Client controller
• CloudBees Jenkins Platform - Operations Center

Resolution

• Enable the log rotation. To do so, add the following parameters to the Java setting: -XX:NumberOfGCLogFiles=2 -XX:+UseGCLogFileRotation -XX:GCLogFileSize=100m
• Restart the Jenkins instance

References

• Prepare Jenkins for Support