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Get started fast with easy video tutorials.

Find helpful explanations with Knowledge Base

Submit a Request

Ask Questions. Get answers from the community

Look at the documentation for completing key tasks

Schedule an Appointment

Find helpful explanations with Knowledge Base

Ask Questions. Get answers from the community

Look at the documentation for completing key tasks

Schedule an Appointment

Find helpful explanations with Knowledge Base

Submit a Request

Ask Questions. Get answers from the community

Look at the documentation for completing key tasks

Schedule an Appointment

Find helpful explanations with Knowledge Base

Submit a Request

Ask Questions. Get answers from the community

Look at the documentation for completing key tasks

Schedule an Appointment

Get started fast with easy video tutorials.

Find helpful explanations in the Knowledge Base.

Submit a Request

Ask questions. Get answers from the Community.

Look at the documentation for completing key tasks

Schedule an Appointment

Find helpful explanations in the Knowledge Base.

Submit a Request

Look at the documentation for completing key tasks

Schedule an Appointment

Find helpful explanations in the Knowledge Base.

Submit a Request

Ask questions. Get answers from the Community.

Look at the documentation for completing key tasks

Schedule an Appointment

Find helpful explanations in the Knowledge Base.

Submit a Request

Ask questions. Get answers from the Community.

Look at the documentation for completing key tasks

Schedule an Appointment

Submit a Request

Look at the documentation for completing key tasks

Submit a Request

Look at the documentation for completing key tasks

CloudBees CI and Jenkins

CloudBees CI on modern cloud platforms

  • After an Upgrade to CloudBees CI (CloudBees Core) 2.176.4.3 the SAML Plugin is broken
  • After upgrading CloudBees CI on modern platform, the Operation Center - Controller is getting restarted often
  • Agent and Controller provisioning fails after Upgrading Kubernetes or CloudBees CI on Modern Platforms or JDK
  • Agent Provisioning is failing if Master's name contains spaces
  • ALB Health Checks failing when using CloudBees CI with platform EKS
  • Annotations in Managed Master Pods and Statefulsets
    • See all 98 articles

Client and Managed Masters

  • HashiCorp Vault plugin fails to loginByAppRole with HTTP status code 400
  • [2.289.2.2] Upgrade/Installation to 2.289.2.2 on CloudBees CI on Traditional through .rpm fails on startup if a Java Option contains spaces
  • [2.289.2.2] Upgrade/Installation to 2.289.2.2 on CloudBees CI on Traditional through .rpm fails on startup if `JENKINS_HTTPS_KEYSTORE_PASSWORD` is set
  • [JENKINS-65513] saml plugin 2.0.2 and 2.0.3 are impacted by a thread leak
  • Jenkins start-up fails with previously initiated loading com/google/inject/Binder
  • [2.289.2.2] Upgrade/Installation to 2.289.2.2 on CloudBees CI on Traditional through .rpm fails on startup
    • See all 770 articles

Operations Center

  • Why are my plugins updated on restart when running versions 2.277.1.2 until 2.289.1.2?
  • Controller will not start after modifying namespace
  • Cluster Operation Backups to S3 fail with NullPointerException
  • RBAC Groups REST API fails with NotExportableException when Accessed from a Connected Master item
  • How can I restrict an agent to be used by a set of Controllers?
  • Clouds defined in the Operations Center are not pushed to the Connected Masters
    • See all 109 articles

CloudBees Jenkins Enterprise

  • List of CJE1 services
  • Amazon ECR: Unable to locate credentials
  • Windows 2012 agent service does not start due to a DCOM issue
  • Why jobs using the same P4 credential started failing
  • Workers do not complete a restart operation
  • Master fails to start after upgrading CloudBees Jenkins Enterprise with the error 'Contains a forbidden character'
    • See all 117 articles

Troubleshooting Guides

  • GitHub webhook triggering is delayed
  • How to troubleshoot 'hudson.FilePath is missing' in a Pipeline run
  • Spring Security update breaks LDAP integration when special characters are used
  • How to Fix the Pipeline Stage View log box transparency?
  • Troubleshoot Slow Builds
  • Cannot access Git Repository after Installing Sidecar Injector
    • See all 99 articles

Required Data

  • ★ Using cbsupport CLI to collect the requested data
  • Required Data: Configuration as Code (CasC) for Controllers
  • Required Data CloudBees License Certificate Expiration
  • Required Data: Security Report
  • Required Data: Ingress Nginx Controller
  • Required Data: Sidecar Injector
    • See all 35 articles

Best Practices

  • ★ Java compatibility, Apache Maven and Jenkins Best Practices
  • ★ CloudBees CI (CloudBees Core) Performance Best Practices for Linux
  • ★ Prepare Jenkins for Support
  • Avoid using no longer distributed plugins
  • Migration Guide - CloudBees CJD to CloudBees CI on traditional platforms
  • Avoid to use parameters in the Service SAML URL
    • See all 30 articles

Training

  • How to register and prepare for Jenkins Certification exams
  • Vagrant does not do anything with Training Labs on Windows 7
  • Where Can I Find My Invoice For a Training Course?

Announcements

  • Summary of June 2018 Releases
  • Summary of May 2018 Releases
  • Summary of February, March and April 2018 Releases
  • Summary of January 2018 Releases
  • Summary of December 2017 Releases
  • Summary of November 2017 Releases
    • See all 14 articles