Is is possible to rename an Organisation under community tier?

Answered

Manuel De La Peña

• February 25, 2019 11:48

Hi, we have renamed our organisation and we'd like to proceed in the same manner for the devoptics data that cloudbees is storing.

We'd like to migrate all data associated from the former to the new one.

Is that possible?

Thanks!

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• Official comment

  

  Dan Palmer

  • February 25, 2019 15:31
  • Edited

  Hi Manuel,

  This type of account rename or data migration between accounts is not supported in our backend. You can create a new account using your new organization name but unfortunately it will not be possible to move your old data into that account.

  Thanks,

  Dan Palmer
• 

  Manuel De La Peña

  • February 25, 2019 15:56

  Thanks Dan for your answer. Is it possible then to update my user email keeping old organization name?

  I.e.: keep WeDeploy as organisation, but rename my email to @liferay.cloud?

  As we use Google Apps (Gmail) under the hood, I already tried to login with new email and the "manuel.delapenya@liferay,cloud" account was already created.

  Could it be removed so that I can change my current email address?

  Thanks!

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• 

  Victor Casado

  • February 27, 2019 17:13

  Hi Manuel,

  This is Victor Casado. Good to hear from you, even by chance :-).

  Yes, you can add a new user (new email) and then remove the previous one.

  Drop me an email if you dont know how to do that and I will help you.

  Regards,

  Victor.

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• 

  Manuel De La Peña

  • February 28, 2019 06:16

  Hey Víctor, good to see you again!

  The thing is that, because we changed our domain email from "@wedeploy.com" to "@liferay.cloud", I first tried to log in with new email, so the system already created the user. What I'd like to do is:

  • remove this "manuel.delapenya@liferay.cloud" user
  • add that email again but as an email of my existing user
  • remove the old email "manuel.delapenya@wedeploy.com"

  What do you think? Is it possible?

  Thanks

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• 

  Victor Casado

  • March 04, 2019 14:06

  Hi Manuel,

  I have reached out via email. Lets schedule a meeting at your convenience to have it solved ASAP.

  Thanks so much!

  Victor.

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