Cloudbees Jenkins Operation Center Master Backup Failing

Viswanath Anand

• February 14, 2019 07:39

The Master Backup job failing because of the presence of number of Team Masters present.

 

 

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  Raymond Kivisto

  • February 27, 2019 14:47

  Hi Viswanath,

  To troubleshoot this sort of issue, it would be helpful if we can see the full logs of the cluster operation job from your Operations Center, and we may need to review a support bundle from the Operations Center as well as one from the Team Master that is failing during the backup job.

  This type of request is best dealt with by submitting a support ticket at https://support.cloudbees.com/requests , or you can book an appointment with a Developer Support Engineer at a time that is good for you using the "Schedule a Jenius" button near the top of the page at https://support.cloudbees.com/requests

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  Viswanath Anand

  • February 27, 2019 15:38

  Hi Ray,

   

  This issue has been fixed.

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