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Settings pages do not load information

Adam Reid

September 19, 2018 17:09

Answered

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Hi I have a new DevOptics free account which I just created about 90 minutes ago and when I go to to the settings pages (gear icon) and select any one of the options:

• You user profile
• Your organization(s)
• Connected Masters
• JIRA

I get a page that says Loading account settings.... but never populates with any information. Below is a screenshot showing this problem with connected masters:

Also, You user profile should be Your user profile.

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3 comments

• 
  Stephen Badger September 19, 2018 17:53 Official comment

  Thank you for reporting this. This issue has now been fixed. If you refresh the DevOptics page, you should now find that account settings are now loading.

  A separate ticket has been raised for the typographical error "You user profile" should be "Your user profile" and will be addressed in due course.

• 0
  
  Adam Reid September 19, 2018 18:40

  Thank you Stephen. It's working now!

• 0
  
  Mathew Silva September 19, 2018 21:09

  That typo has now been fixed as well!
  Thanks for reporting this Adam!