Error trying to invite a user to a team

Environment

  • CloudBees Feature Management

Issue

  • I am trying to invite a user to a team and I am getting an error saying he is part of another organization.

Resolution

This error means that a user created an account before they were invited into a specific team. This causes the user to have a default team and each user is only allowed to join one team.

The user will need to sign in and delete their current account. Then you can re-send the invite to add them to your team and it should work.

In case the user is not able to delete the account, contact with Cloudbees Support.

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