Symptoms
When accessing the log box in the job’s Pipeline Stage View, the log box is transparent and illegible.
Environment
- CloudBees CI (CloudBees Core)
- CloudBees CI (CloudBees Core) on modern cloud platforms - Managed Controller
- CloudBees CI (CloudBees Core) on traditional platforms - Client Controller
- CloudBees Jenkins Enterprise - Managed Controller
- CloudBees Jenkins Platform - Client Controller
Resolution
- This issue is seen on controllers that meet the following criteria:
- Contain at least one agent (Connected or offline).
- Are running a Jenkins version less than version 2.249.1
- To fix this issue you must upgrade your Jenkins instance to at least version 2.249.1.1 as there was a fix released in this version to resolve this issue.
- Once you upgrade to at least version 2.249.1.1, the log box will function as intended.
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