Issue
After restoring a managed controller backup on a brand new controller, you are not able to trigger jobs (neither Freestyle or Pipelines) on that controller even if the name matches.
If you go to the Pipeline Syntax generator and try to create a remoteTrigger method with the route to your controller, you get the following message:
[operations-center-context] Could not find remote item at "
Environment
- CloudBees CI (CloudBees Core) on modern cloud platforms - Managed Master
- CloudBees CI (CloudBees Core) on modern cloud platforms - Operations Center
- CloudBees CI (CloudBees Core) on traditional platforms - Client Master
- CloudBees CI (CloudBees Core) on traditional platforms - Operations Center
- CloudBees Jenkins Platform - Client Master
- CloudBees Jenkins Platform - Operations Center
- CloudBees Jenkins Distribution
- DevOptics
- CloudBees CD (CloudBees Flow)
Resolution
The backup restore process on brand new instances requires an operations center restart to re-enable the possibility of remotely triggering jobs on the affected controller.
- Restart your operations center.
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