After restoring a managed controller backup on a brand new controller, it's not possible to trigger jobs on it

Issue

After restoring a managed controller backup on a brand new controller, you are not able to trigger jobs (neither Freestyle or Pipelines) on that controller even if the name matches.

If you go to the Pipeline Syntax generator and try to create a remoteTrigger method with the route to your controller, you get the following message:

[operations-center-context] Could not find remote item at "

Environment

Resolution

The backup restore process on brand new instances requires an operations center restart to re-enable the possibility of remotely triggering jobs on the affected controller.

  • Restart your operations center.

Tested product/plugin versions

CloudBees Core - 2.190.2.2

CloudBees Core - 2.204.1.3

CloudBees Backup Plugin 3.38.15

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