Required Data: Security Report

Issue

  • A IT Security Team has found a list of vulnerabilities for one of the CloudBees Supported Products.

Required Data for analyzing Security Vulnerability Scans

This article describes the minimum required information to provide CloudBees’ feedback about a Security Report about one of the CloudBees products.

If the required data is bigger than 20 MB you will not be able to use ZenDesk to upload all the information. On this case we would like to encourage you to use our upload service in order to attach all the required information.

Environment

Required Data check list

  • Security Report
  • Date of the Report
  • Name/Version of the scanned CloudBees product. A support bundle for each of the analyzed products
  • Name/Version of the tool used for the Scan
  • The scan information must contain the file path to the vulnerability

Security Report

In order to be able to move forward efficiently, the CloudBees Security Team requires to have a way to import the data from the report in their vulnerability management tool.
This means the provided information must be in a supported format.

In situations where it is not possible due to some limitations (human, permission, technical, etc.) to provide the expected format, the manual processing of the report will take a lot longer because a parser would be needed in order to ingest the data and consolidate our database.

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