Issue
Using Move/Copy/Promote to move a job and I see “[ is an invalid path” in the destination field.
Environment
- CloudBees CI (CloudBees Core)
- CloudBees CI (CloudBees Core) on modern cloud platforms - Managed Master
- CloudBees CI (CloudBees Core) on modern cloud platforms - Operations Center
- CloudBees CI (CloudBees Core) on traditional platforms - Client Master
- CloudBees CI (CloudBees Core) on traditional platforms - Operations Center
- CloudBees Jenkins Enterprise
- CloudBees Jenkins Enterprise - Managed Master
- CloudBees Jenkins Enterprise - Operations Center
- CloudBees Jenkins Platform - Client Master
- CloudBees Jenkins Platform - Operations Center
Resolution
The cause of this issue and the resolution is not intuitive based on the error displayed. The resolution is often found by improving the performance of the user lookup. If you are using Active Directory to authenticate to your instance, consult the KB article The log-in with AD plugin is very slow.
Specifically:
- Enable the cache
- Set the Group Membership Strategy to use Token-Groups user attribute
- Check “Remove irrelevant groups”
Often, these changes will resolve the error.
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