KBEA-00017 - Fixing an installation that uses the wrong Windows directory

Summary

During installation, files are installed in the wrong Windows directory.

Solution

Some Windows 2003 servers use “rdp application mode,” which means they use a “fakes” system directory if you do not switch the server into install mode.

When running the installer, do this:

change user /install
Setup.exe
change user /execute

Applies to

• Product versions: All
• OS versions: Windows