The agent is upgraded or installed and appears to run. However, the Cluster Manager does not list the agent.
Look at the agent logs (/var/log/ecagent*.log on Solaris, /var/log/ecagent*.log on Linux, c:\ECloud\ecagent*.log on Windows) and check at the bottom for any connection errors. Common errors are:
- Unable to resolve the name through DNS. Enter the IP address for the Cluster Manager instead using ecconfig.
- The Cluster Manager name is mistyped. Fix the Cluster Manager name using ecconfig.
- The Agent or the Cluster Manager has a firewall that limits access to port 80 and other ports required by ElectricAccelerator. Set the firewall to allow the agent process to access any port.
Running ecconfig as root/Administrator:
- Product versions: 4.x and later
- OS versions: All