Issue

When opening the Blue Ocean interface for a Team Master, an error message reading, “Favoriting Error\nOrganization jenkins not found,” is displayed.

The logs show something similar to:

2019-06-14 06:39:43.388+0000 [id=399615]    SEVERE  c.c.o.c.b.BlueSteelOrganizationFactoryImpl#initOrganization: Could not find Blue Steel Team Folder my-team-master (my-team-master). Teams will not work correctly
... 

Where my-team-master is the name of the master.

When creating a Team Master a folder is automatically generated at the root of your master with the same name as the Team Master.

This folder was removed, which is causing the issue.

Environment

• CloudBees Core on modern cloud platforms - Managed Master
• CloudBees Core on modern cloud platforms - Operations Center
• CloudBees Core on traditional platforms - Client Master
• CloudBees Core on traditional platforms - Operations Center

Resolution

You will need to create a new Team master as the folder (of type com.cloudbees.opscenter.bluesteel.folder.BlueSteelTeamFolder) holds the information defining the master.

You can use this guide to migrate jobs from the old Team Master to the new one.