CJOC license does not propagate into managed masters

Issue

  • A valid license does not propagate from Operations Center (CJOC) to managed masters.
  • Managed masters report the warning message: “Your license expires in 0 days."

After successfully installing a valid CJOC license, you get the following error on the existing managed masters:

Your license expires in 0 days. Your software will be blocked.

When creating a new managed master, you get the following error:

[Thu Apr 18 20:19:27 GMT 2019] Generating license certificate for 10 users...
FATAL: [Thu Apr 18 20:19:27 GMT 2019] Could not generate license certificate
com.cloudbees.opscenter.server.sublicensing.bc.asn1.ASN1Exception: corrupted stream detected
    at com.cloudbees.opscenter.server.sublicensing.bc.asn1.ASN1InputStream.readObject(Unknown Source)
    at com.cloudbees.opscenter.server.sublicensing.bc.asn1.ASN1InputStream.buildEncodableVector(Unknown Source)
    at com.cloudbees.opscenter.server.sublicensing.bc.asn1.ASN1InputStream.buildDEREncodableVector(Unknown Source)
    at com.cloudbees.opscenter.server.sublicensing.bc.asn1.ASN1InputStream.buildObject(Unknown Source)
    at com.cloudbees.opscenter.server.sublicensing.bc.asn1.ASN1InputStream.readObject(Unknown Source)
    at com.cloudbees.opscenter.server.sublicensing.bc.asn1.ASN1InputStream.buildEncodableVector(Unknown Source)
    at com.cloudbees.opscenter.server.sublicensing.bc.asn1.ASN1InputStream.buildDEREncodableVector(Unknown Source)
    at com.cloudbees.opscenter.server.sublicensing.bc.asn1.ASN1InputStream.buildObject(Unknown Source)
    at com.cloudbees.opscenter.server.sublicensing.bc.asn1.ASN1InputStream.readObject(Unknown Source)
    at com.cloudbees.opscenter.server.sublicensing.bc.asn1.ASN1Primitive.fromByteArray(Unknown Source)
    at com.cloudbees.opscenter.server.sublicensing.bc.cert.CertUtils.parseNonEmptyASN1(Unknown Source)
    at com.cloudbees.opscenter.server.sublicensing.bc.cert.X509CertificateHolder.parseBytes(Unknown Source)
    at com.cloudbees.opscenter.server.sublicensing.bc.cert.X509CertificateHolder.<init>(Unknown Source)
    at com.cloudbees.opscenter.server.sublicensing.SublicenseFactory.generateLicenseCertificate(SublicenseFactory.java:197)
    at com.cloudbees.opscenter.server.properties.ConnectedMasterLicenseServerProperty.check(ConnectedMasterLicenseServerProperty.java:567)
    at com.cloudbees.opscenter.server.properties.ConnectedMasterLicenseServerProperty.check(ConnectedMasterLicenseServerProperty.java:321)
    at com.cloudbees.opscenter.server.properties.ConnectedMasterLicenseServerProperty.access$1300(ConnectedMasterLicenseServerProperty.java:110)
    at com.cloudbees.opscenter.server.properties.ConnectedMasterLicenseServerProperty$PeriodicWorkImpl$2.call(ConnectedMasterLicenseServerProperty.java:1686)
    at com.cloudbees.opscenter.server.properties.ConnectedMasterLicenseServerProperty$PeriodicWorkImpl$2.call(ConnectedMasterLicenseServerProperty.java:1684)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
    at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.IllegalArgumentException: malformed integer
    at com.cloudbees.opscenter.server.sublicensing.bc.asn1.ASN1Integer.<init>(Unknown Source)
    at com.cloudbees.opscenter.server.sublicensing.bc.asn1.ASN1InputStream.createPrimitiveDERObject(Unknown Source)
    at com.cloudbees.opscenter.server.sublicensing.bc.asn1.ASN1InputStream.buildObject(Unknown Source)

Environment

  • CloudBees Operations Center
  • CloudBees Jenkins Enterprise
  • License Management

Resolution

The license was generated incorrectly and consequently cannot generate sublicenses. To resolve this, you should request a new CJOC or CloudBees Core license from CloudBees. Contact CloudBees representative sales@cloudbees.com or open a support request; ask for the new license file to be generated.

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