My job shows an Oops error message during a move:copy:promote operation with a null pointer error

Issue

My job shows an Oops error message during a move/copy/promote operation with a null pointer error

The error screen looks like this:
OppsScreen

Environment

  • CloudBees Jenkins Enterprise
  • Cloudbees Jenkins Operations Center
  • Migrated Job from and older version/different version of Jenkins

Resolution

Go to the job you are trying to move:
JobScreenshot

hit configure:
ConfigureScreen
then save that configuration.

The null pointer is probably from Tag that the Jenkins instance does not understand inside of its config.xml. The save will regenerate the config.xml file and fix the tag which is bad or missing.

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