CloudBees Analytics Shows The Wrong Folder Delimiter

Issue

Enabling CloudBees Analytics shows the wrong folder delimiter

Environment

CloudBees Jenkins Operations Center (CJOC)

CloudBees Jenkins Enterprise

Resolution

Enable -Dfile.encoding=UTF-8 as a Java parameter on CloudBees Jenkins Operations Center (CJOC) and the client master. Setting -Dfile.encoding=UTF-8 will require a restart of Jenkins for the Java parameter to be picked up. You will also need to set up
a cluster operation on CJOC to reindex the jobs on Jenkins as documented in the “Reindexing for CloudBees Jenkins Analytics” section here .

The incorrect folder delimiter can be removed be deleting the specific build index as documented in
How to delete an index on elasticsearch.

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