Issue

After restarting your Jenkins server or a crash, the analytics dashboard is not showing. The error shows something like this:

com.cloudbees.opscenter.elasticsearch.ElasticsearchInitializer onStarted
SEVERE: Failed to initialize Elasticsearch
java.io.IOException: Failed to load dashboards

or

java.lang.IllegalStateException: Tried to set value from future which is not done

Environment

• CloudBees Operations Center
• CloudBees Jenkins Enterprise
• Linux

Resolution

1. Stop Elasticsearch
2. Deleted the old /opt/vgi/analytics/data
3. Create a new “data” folder
4. Stop CJOC
5. Restarted Elasticsearch
6. Restarted CJOC
7. Reenable Analytics reporting.