java.lang.Exception: Timed out waiting on license to install occurs when attempting to push a license to a client master from a CJOC.
- CloudBees Jenkins Enterprise
- CloudBees Jenkins Operations Center
Verify that the hostname for the client master is correct by navigating to
Manage Jenkins. Verify that there is not an error saying the
HA proxy setup is broken at the top of the screen.
If not, continue to
Configure System and look at the **Jenkins URL **under the section **Jenkins Location**. If running HA, make sure this URL is pointing the HA frontend. If running SSL, make sure it includes
https, otherwise it should include
If all of this looks correct, and the JOC server can access the client master server(via
curl -v from command line), please create a logger for
com.cloudbees.opscenter.server.properties.ConnectedMasterLicenseServerProperty on the JOC. Attach a new support bundle from the JOC to the ticket after attempting to push the license.