Issue
- Unable to send emails - SMTPAddressFailedException
Caused by: com.sun.mail.smtp.SMTPSendFailedException: 250 2.0.0 v11L8poI023794 Message accepted for delivery
;
nested exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <address>... User unknown
Environment
Resolution
Causes:
- Invalid email address
- Default email address not configured yet nobody@nowhere hasn’t been changed
- SMTP server is blocking the mail send somehow
Check Manage Jenkins > Configure System -> Jenkins Location - System Admin e-mail address
Invalid email address
Confirm that you can send emails manually to this address
Default email address not configured yet nobody@nowhere hasn’t been changed
This is the default when no system email address is set.
An example of an error when this is the issue:
Caused by: com.sun.mail.smtp.SMTPSendFailedException: 250 2.0.0 v11L8poI023794 Message accepted for delivery
;
nested exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <address>... User unknown
;
nested exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <not>... User unknown
;
nested exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <configured>... User unknown
;
nested exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <yet>... User unknown
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1112)
at javax.mail.Transport.send0(Transport.java:195)
at javax.mail.Transport.send(Transport.java:124)
at com.cloudbees.jenkins.plugin.metrics.views.Alerter$EmailRecipient.sendNotification(Alerter.java:2011)
... 5 more
Caused by: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <address>... User unknown
;
nested exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <not>... User unknown
;
nested exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <configured>... User unknown
;
SMTP server is blocking the mail send somehow
This can be caused by SMTP administrative settings. Contact your SMTP server administrator.
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