Jenkins installed as a Windows Service will not restart through the restart webaddress


When I try to go to $JENKINS_URL/restart to restart my instance, it just hangs when trying to come back up. So I have to manually restart the service


  • CloudBees Jenkins Enterprise
  • Windows Machine
  • Jenkins installed as a Service


  1. Ensure that your Jenkins user has the permissions to restart the Windows Jenkins service

  2. Go into your jenkins.xml inside of $JENKINS_HOME and look for the <id> and <name> tags. Those should match the name of your Service running Jenkins. If they do not, adjust the jenkins.xml file and re-save it

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