Issue

We current have license for two CloudBees Jenkins Enterprise Instances, one we use as Master and the other we use as a Test instance.

Since we only use Test instance for testing we do not require 5 executors on it.
Can we transfer 3 executors from Test Instance to Master Instance without incurring any cost?

Environment

• CloudBees Jenkins Platform - Client Master
• CloudBees Jenkins Platform - Operations Center

Resolution

Unfortunately, executors that come with Test Masters can’t be reallocated.

Please contact your Account Manager or open a support case to be connected with one if you’re unsure who that might be.